I love InsureMyTrip and have used them many times over the past 10 years. This is only the third time I have had to file a claim. Both other times were with different insurers and while any claims process is arduous I was satisfied with the results. This C&F Travel Insured claims process is horrible, the worst I have ever experienced. I have a straight forward claim for a trip delay where my flight was canceled and as a result I missed a leg of my trip and had out of pocket expenses and a nonrefundable hotel stay that the policy covers. The claim was submitted in August. 3 months later and I am still getting multiple emails alternately apologizing for the delay or saying I haven’t submitted documentation that I have submitted multiple times. Yesterday I received an email saying thank you for submitting the documentation only to be followed by an email saying I didn’t submit the documentation. Who knows whether I will ever be able to collect anything but I can say that I will never, ever buy a policy from this company again. Avoid at all costs.
Sean N. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I was pleasantly surprised how quickly my claim was resolved. Very pleased with the process. I will definitely consider your company again for future trips.
Brenda M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We didn’t have to use it thankfully, but it’s always nice to have the reassurance that we’re covered. I’m glad that you offer the FlexiPAX plan because it’s less costly for us.
Lindsay M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had an accident and was unable to travel. Travel Insured International representatives were courteous, helpful, and expedient with my claim. From the time all documentation was received, until the company issued a direct deposit from my claim, the process was very, very professional and speedy. I am planning to travel again in the spring and will definitely insure my trip with Travel Insured International.
Stephen S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had a medical situation come up at the last minute (2 weeks before we were to go) and the claim was settled before we would have gotten back from the trip if we went. Outstanding service. I highly recommend this insurance.
Douglas E. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The plan was competitively priced and easy to obtain. I , fortunately, did not have to use it so can not really comment on the spectrum of its coverage.
Monica W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Hard to review a product I never used (thank goodness!) but the guide and purchasing process is fairly easy and straightforward. Travel insurance is a necessary evil when traveling these days. Don't leave home without it. (I heard that saying somewhere, wink)
Walter C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to file a medical claim which was a smooth process. When I called their customer service to explain our situation; I immediately received an email with all the needed forms, including detailed instructions explaining the information required as well as options on how to send the completed forms to C&F Travel.
Our reimbursement was completed in a very reasonable amount of time.
Rhonda A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.