Purchased a plan for three of us to cruise to the British Isles next April 2021. We had to cancel our cruise and are very pleased that InsureMyTrip is in the process of refunding the premium we paid.
Lesley L. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
BUYER BEWARE The whole reason for trip insurance is when something goes wrong. We live in Michigan and fly out of Toronto and the borders are no closed. Travel Safe says that it is not a "quarantine" and is an isolation instead and will not honor their plan. I always buy trip insurance and NEVER use it. This company had high ratings and this should not be something that I should have to fight with them about. I would rethink if you want a company to stand behind their product and customer service. I will submit a claim and will update if they change the ruling.
Aaron A. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Unfortunately, because of the Corona and as we are at risk due to our age, we had to cancel. We were advised that the insurance does not cover it,so obviously, we are not satisfied at all.
Roni B. would not
recommend this plan to a friend or relative.
4 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I bought a ticket on an airline that cancelled my flight and refunded the cost. However, that meant I was unable to use a second connection on a different airline to get to my final destination. I was told that cost would not be covered by the trip insurance. I was also told that the airline would not cover an earlier return to protect ourselves due to Corona 19. Once again
It is impossible to foresee every eventuality and trip insurance actually covers very little.
Vicki U. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We appreciate you providing your feedback. TravelSafe has offered the following response:
"Thank you for taking the time to leave your feedback. It's very important to Team TravelSafe and helps us make continued improvements. We are deeply sorry our products and services were not able to meet the needs of your specific situation. Like you said, it is impossible to foresee every situation, and that is something COVID-19 has brought to light for us.
We are working hard to help our travelers learn more about our products so they can feel more prepared when purchasing travel protection for instances like pandemics. I don't think this was a scenario anyone could foresee. Our FAQ page can help give you a better understanding of how coverage applies during COVID-19, and we hope it helps travelers in the present and future. If you would like to review the information, please visit https://www.travelsafe.com/covid-19-travel-insurance-faq
Please reach out to us if you would like to make an inquiry about appealing your claim."
So many things can go wrong when you plan a vacation months in advance. Insure my trip provides peace of mind for the major uncertainties. Money well spent.
Michael C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We missed our flight from LGA to BNA on the return, but SWA cancelled our flight and we were not contacted even though we had asked to take an earlier flight and were in the airport as the flight was leaving. We were later booked on the first flight out the following morning but had to stay in a hotel over night and got home the next day. That part was disappointing.
I did get a reply from SWA and they are going to issue us vouchers for the problems created with the missed flights.
Ronald M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
"Thank you for taking the time to leave your feedback. It's very important to Team TravelSafe and helps us make continued improvements. We are deeply sorry our products and services were not able to meet the needs of your specific situation. Like you said, it is impossible to foresee every situation, and that is something COVID-19 has brought to light for us.
We are working hard to help our travelers learn more about our products so they can feel more prepared when purchasing travel protection for instances like pandemics. I don't think this was a scenario anyone could foresee. Our FAQ page can help give you a better understanding of how coverage applies during COVID-19, and we hope it helps travelers in the present and future. If you would like to review the information, please visit https://www.travelsafe.com/covid-19-travel-insurance-faq
Please reach out to us if you would like to make an inquiry about appealing your claim."