Travel Insurance Reviews for Travelex

In past years, the airline could not get us to Ireland due to inclement weather. No problem getting our lodging costs reimbursed. This year, accident In Ireland and the travel insurance covered all expenses. Very happy with Travelex. Good customer service. Thank you very much.

It is less money than travel companies and provides more medical coverage than most for seniors. My friend and I had never missed a trip, but both had medical problems this time, and we were promptly reimbursed for airfare.

Travelex exceeded our expectations and helped us through the claims process from beginning to end! The claim was also paid immediately.

The customer service with this company was excellent. I had a claim. They were courteous and very prompt with responses. The only reason I gave them 4 stars is that they do not consider airport parking a necessary expense when your travel is delayed. I disagree. If I have a vehicle parked at an airport while I am traveling, and can't get back to it at the planned time, in other words - delayed, then, it is an extra expense that I would not have incurred if I had arrived at the airport as planned. In my opinion, my one day of extra parking should have been covered in the delayed coverage.

A friend who had been abroad suggested travel insurance for my Canada trip. At first I thought it would be a waste of money. But after seeing the reasonable price, opted for the Travelex Travel Basic plan. Unfortunately, I had to avail myself of the insurance due to a minor medical issue. Upon my return, I sent Travelex the original medical treatment records and receipts. A few weeks later, I received a check from Travelex fully covering my costs. You can be sure that this is a company that stands behind their plans.

Within 4 days of receiving all my paperwork, Travelex issued a full reimbursement check for our claim related to the costs of damage sustained by our rental car. They could not have been more responsive or professional. Thank you Travelex and InsureMyTrip!

After I filed the claim they responded very quickly with a check. The only thing I didn't like was there was no interim correspondence such as they had received the claim, etc. They denied part of the claim but never sent a letter stating why. However, when I emailed them asking for a reason they reviewed it again and sent an additional check.

This was my first claim with the many trips I've insured. I was very pleased with the response time and all aspects of my claim. Thank you.

Delta cancelled my return flight home so I had to pay for an extra night and transportation. The policy reimbursed me
with no hassle. Communication during the process could be improved.

I called Travelex and spoke with a customer service rep who immediately emailed the necessary form and it was simple to complete. Check arrived with a fairly reasonable time. No problems!