Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Took the plan information with me. I felt confident that I was appropriately covered. I cannot speak to the process of putting in a claim since I’m not planning on it. I hope that if I had a claim, it would be processed quickly.
Maria O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We never used the plan
Victor A. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
The next time you choose Generali Global Assistance for your trip protection, we have concierge services included in your Plan that you can use even before your trip! To learn more, please visit: generalitravel.com/care-servicesSep 25,2024
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
What a horrible claims experience! If you peruse through the reviews you will see that nearly everyone who has actually filed a claim with this company had a poor experience. Their claim submission process is clunky and unforgiving. I uploaded 60+ documents supporting my claim and they came back asking for more (for example, a receipt from a travel supplier showing paid in full by a credit card is not considered proof of payment. They want a copy of your credit card statement). Their turnaround time to respond to each request is 30 business days, so the process drags on very slowly. Ultimately, a random deposit showed up in my bank account for a partial payment, but I've never received any explanation of what was paid and what wasn't. I've repeatedly contacted them through their secure messaging but never get anything back other than an acknowledgement of my message. You can get a live person to answer the phone but they don't know anything about your claim so that's a waste. The last correspondence I got was on June 10, and they still had my claim as "Stage 1 initial review". It is now September 20 and I've heard nothing more from them. It's like a black hole. I guess I should be thankful that they paid me anything. I will never do business with this company again.
Thomas C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Hello. We are sorry to hear that you had a negative experience with us. It looks like you have asked to not be contacted regarding this review. If you happen to change your mind, please email us at [email protected] with your name, policy number, claim number(s) and a reference to this review. We will be happy to look into this further. Thank you.
Sep 24,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We chose the policy for it's cancel for any reason provision as we planned the trip months in advance and things can come up before the trip. We thought the policy was a really good value for the coverage. Fortunately everything went fine. Would definitely look at this policy for future trips.
Julia H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
the so called customer service reps, are so extremely abusive, completely out of control abusing the customer, refuse to grta supervisor...suporvisor don't return calls claims don't return calls. Claims statd everything asked for is missing whenevrty item was attached to the claim and a supervisor stated that when I verified the claim was receivdd
Ann S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We appreciate your review, Ann. Generali Global Assistance takes customer service very seriously, and we are sorry to hear that you didn’t receive the outstanding service you deserved. A dedicated claims team member is investigating your case further and will be in touch with you with any additional information.
Sep 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had to file a claim because of a trip interruption due to the global tech glitch that happened on July 19. Our flight was cancelled. Took about 6 weeks but our claim was honored.
Steve W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy we were able to assist and pay your claim!Sep 25,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I have used y’all many times. Never filed a claim and the one time my bag was lost and it cost me to get the bag back it was not covered
I have always recommended your plan to all groups I lead and have been satisfied with the price but this one time - no
I have always recommended your plan to all groups I lead and have been satisfied with the price but this one time - no
William B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Didn't need to use it, glad I had it
linda s. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
fortunately I did not need to use the coverage; however it cost more than any trip I have ever taken. I felt that the insurance plan was WAY too expensive.
Carol T. would not
recommend this plan to a friend or relative.
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. Generali has provided the following response:
"We appreciate your feedback. Our pricing is based on a variety of factors including trip cost, trip duration, time to departure and more. We regularly review our pricing and pride ourselves on having some of the highest benefit limits for the coverages travelers need most. You can easily check our coverage limits and compare those to the competitors by viewing our plan charts at https://www.generalitravelinsurance.com/view-travel-insurance-plans.html . In situations like travel delay and missed connection, the extra dollars can make a big difference. We recommend checking the other plans to ensure they offer things like companion hospitality expenses in case of emergency hospitalization and a sufficient emergency dental coverage."Sep 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Great value
Richard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thanks for your feedback and purchase!Sep 12,2024