Travel Insurance Reviews for WorldTrips

Finally, the review you've been waiting for! Someone who actually filed a claim. My luggage was lost en route to Casablanca. It was missing for 36 hours, but during that time I was told by my tour leader to prepare for it to be missing for a much longer period. That meant shopping for cold weather / rain gear, slacks, shirts, sweaters, pjs, underwear, sundries. Fortunately, I had purchased a plan that included delayed luggage up to $600. Alas, my expenses were indeed covered -- with the exception of the taxi rides to and from the shopping center (to shop) and airport (to collect my suitcase when it finally arrived -- unlike the US, they do not deliver delayed luggage), which totaled $100.

I filed a claim upon return and it was quickly settled, within weeks. I was very pleased and would not hesitate to purchase this product again.

I purchased insurance from HCC Medical Insurance Services several times in the past. This was the first time I filed a claim. I contacted the company right after I had an incident which resulted in a short hospital visit. The representative of the insurance company told me I should fill out the claim documentation and send it in the mail. I sent the expense report from the hospital, together with the form to the claims department address. After waiting for a while, I checked with a representative of the company over "live chat" if everything was okay and he told me he couldn't give me any information since the case was under review.

I had to exchange a few emails and contact customer service a few times to get some information on the claim status, but in the end I received the check via mail. You need to have patience, but all of the medical expenses were paid.