The trip included a
cruise
tour
Generali Global Assistance
Standard
We unfortunately had to cancel our cruise on sailing day due to my husband’s hospitalization. Great service and timely response. Definitely will use Generali in the future.
Boyd Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
purchasing the plan was easy, but I did not have to file a claim so I can't speak to that.
Christine N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
Glad I used your company . Thought it was expensive but felt it gave me a feeling of peace that I was covered in case there was a problem. Your staff was easy to work with. Will definitely use you again.
Ellen P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Representatives were very helpful , courteous and knowledgeable in helping me select a plan best suited for me..
Douglas M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Figured if I didn’t have trip insurance I’d need it. Good news, I purchased the insurance and didn’t need it!
Christine B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Insure My Trip has been absolutely no help in getting my issue resolved (cancelled trip and refund request) and Generali Global Assistance has proven to be more intuned with keeping my money than helping to resolve my issues during the Pandemic. My wife and I cancelled the cruise to Aruba back in August and informed Insure My Trip. I was told that I had to go thru Generali Global Assistance to get a resolution. After multiple non returned calls to them I have given up ever getting a resolution. I will say that Insure My Trip was NOT very helpful and I will never get another Generali Global policy.
David D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn’t have to use. Great price and will use again
Donald G. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
There were no issues during the trip, so did not have to file a claim. Review based on the ease of choosing a policy and peace of mind.
Thomas V. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Not much to say. Glad we didn’t need it but if we did it was peace of mind. One never knows
James m. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
So glad I did not need it.
Rita i. would
recommend this plan to a friend or relative.
Thank you for your feedback. We are sorry to learn that you were unable to take your trip. We have contacted Generali on your behalf and they have provided the below response to your review.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. Unfortunately, we were unable to locate your claim based on the information provided. Please reach out to us at (800) 348-9505 or via email at [email protected] as we'd like to be able to review your claim with you. We hope to hear from you soon."