Travel Insurance Reviews for AXA Assistance USA

I had to go to the emergency room in Spain and AXA covered my expenses. I'm so happy I purchased insurance and I can't recommend AXA enough.

My husband and I planned a fabulous cruise that was to leave from Lisbon Portugal and end in Amsterdam with a hotel stay there for 4 nights. As we always do at the senior stage of life, we purchased insurance from "insuremytrip". I love that I can compare different plans for coverage & cost to help make a decision. We also chose the "cancel for any reason" addition to the policy. This is the first time I have ever had to make a claim on insurance, but we decided to cancel just before the final payment came due and I submitted a claim. Within about a month, we had a check for the 75% maximum reimbursement based on the terms of the plan. We were very satisfied!

This plan is not comprehensive. I am very dissatisfied with my claim.

I thought AXA was very difficult to work with and I would never recommend them. I followed the protocol and should have received a reimbursement after filing my claim. They took forever to get back to me and denied me even though I provided all documentation that they requested.

InsureMyTrip was amazing! They were beyond helpful and responsive and I genuinely appreciate the help with getting my claim processed. A manager at AXA reviewed my claim and this time around it was approved and they're sending a check within the next 10 days.

Thank you!

A quality plan, quality company. I know their reputation very well. I'll purchase no other trip insurance from now on. They say that "The proof of the pudding is in the tasting" and AXA came through quickly and fairly, from beginning to end!

We were pleasantly surprised by the prompt and accurate service we received from AXA Assistance USA. We provided all the documentation they requested, and we received a check within less than a month.