Travel Insurance Reviews for Travelex Travel Basic

Claim was paid before my cancelled cruise was over. Great service. Will use again.

We were covered for a cruise with a 2 hour flight from our hometown to/from the cruiseport. We were to fly in the morning of the cruise. The day before we were to leave, our flight was cancelled for the next morning due to predicted uber cold weather. The airline put us on a flight that evening, so we were forced to stay in a hotel near the cruiseport. The insurance covered the cost of the hotel. The thing I'd like to point out is that I'd purchased the insurance for the original date. The insurance company was able to think outside the box and cover our hotel, even though the date wasn't within the original time frame of the trip. Kudos to them! The claim took about a week to process once the company had my documentation. Refund is by check.

Delta cancelled my return flight home so I had to pay for an extra night and transportation. The policy reimbursed me
with no hassle. Communication during the process could be improved.

Hi just want to thank all concern person(s) who assisted me during our issue with US Airways. Yes I will keep your company on file to use when I travel again, Best Regards Jack