We thank you for your feedback. Please see the response provided by Trawick International below:
"Thank you for your review. We are sorry to hear that your experience with us has been frustrating. It looks like additional information is needed for the claim, and a request for that information was sent on November 18. Once that information is provided, we should be able to proceed with the claim. We apologize for our delayed response to your claim submission and will use your feedback to do better going forward. We hope you will give Trawick International another chance the next time you book a trip."
We thank you for your feedback. Please see the response provided by Trawick International below:
"Thank you for your review. We are sorry to hear that your experience with us has been frustrating. It looks like additional information is needed for the claim, and a request for that information was sent on November 18. Once that information is provided, we should be able to proceed with the claim. We apologize for our delayed response to your claim submission and will use your feedback to do better going forward. We hope you will give Trawick International another chance the next time you book a trip."