It would be of value to have information regarding the handling of claims. This policy is excess over other health coverages and I am curious about actual claim experience and procedures that are followed. I am a former casualty claim manager and also have work experience with group medical claims.
Curtis P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Hello and thank you for your questions. Below is the information found at the end of the Description of Coverage that you received as part of your policy. Also, the claim form requires the information highlighted below. Global Underwriters Claims Department adjudicates anywhere between 1,500 and 3,000 claims per month.
"HOW TO FILE A CLAIM
Please follow these instructions:
• Complete front of claim form, in full;
• Sign Medical Authorization and Authorization to Pay Benefits on front of claim form;
• Mail to Administrator with itemized bills, showing diagnosis, and Explanation of Benefits from your primary insurance carrier for each bill (if applicable)
All itemized bills must include:
1. Patient’s Name;
2. Patient’s Address;
3. Diagnosis;
4. Date of Service;
5. Description of Service (CPT Coding);
6. Medical Provider’s Name, Address, Telephone Number, and Federal Tax ID Number
• A completed claim form must be submitted for each injury or sickness a student sustains.
Keep copies of all claims forms, bills, and correspondence for your own records.
In order for benefits to be paid, claim forms must be filed within 90 days from the date of injury or sickness."
After reviewing this information, please let me know if you have any questions or need anything more.
Thank you so much for providing coverage for me after my original plan had expired. I had no idea that I could not extend my plan once the trip had started. You made the extension of my stay worry free and for that I am very appreciative.
The person I worked with was lovely and extremely knowledgeable and helpful which was a tremendous
plus. Thank you.
Joyce G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
In over 30 years of travel this was the 1st time we used your services. We did not have to file any claim, but it really gave us just that little added security we wanted for travelling thru europe. We certainly will use it again next year.
padraic s. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
"HOW TO FILE A CLAIM
Please follow these instructions:
• Complete front of claim form, in full;
• Sign Medical Authorization and Authorization to Pay Benefits on front of claim form;
• Mail to Administrator with itemized bills, showing diagnosis, and Explanation of Benefits from your primary insurance carrier for each bill (if applicable)
All itemized bills must include:
1. Patient’s Name;
2. Patient’s Address;
3. Diagnosis;
4. Date of Service;
5. Description of Service (CPT Coding);
6. Medical Provider’s Name, Address, Telephone Number, and Federal Tax ID Number
• A completed claim form must be submitted for each injury or sickness a student sustains.
Keep copies of all claims forms, bills, and correspondence for your own records.
In order for benefits to be paid, claim forms must be filed within 90 days from the date of injury or sickness."
After reviewing this information, please let me know if you have any questions or need anything more.