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WorldTrips Atlas Journey Preferred
Claim was settled and I'm waiting for the check. It took a little longer than I would have hoped but communication between myself and the company was pretty clear.
Robert D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
WorldTrips Atlas International
I had a heart attack in Costa Rica in May this year. While in the ER in San Jose CR I called the insurance company. I was interrogated instead of helping me while in pain ready to be operated on. I gave them Doctors info and Hospital info. I did not get the surgery they stabilized me to return back tothe USA. 4DAYS in tha CR Hospital. Bills added up I get home and no body called me I called them. Sent all pertinent information Then they Denied my claim. Reason Pre existing conditions.
I will never use a company that isn't in the USA. Also I am telling all my surfing groups that I travel with to NEVER USE YOUR COMPANY
Ray E. would not recommend this plan to a friend or relative.
14 of 14 people found this review helpful
Coverage
Value
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Claims
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. Please see the response provided by WorldTrips in regards to your review below:

    "WorldTrips has reviewed the claims submitted by the insured. Based on our review of this file, the insured’s claims were appropriately reviewed and denied per the terms and conditions of the policy. If the insured would like to appeal this decision, an appeal maybe filed at https://service.worldtrips.com/."

    Thank you.
    Sep 24,2021
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