Travel Insurance Reviews for Generali Global Assistance

We are only showing ratings that have a written review.

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Filed claim
By
on
for a trip to Kenya. Kenya.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I had not heard about nor purchased travel insurance from you before. I was impressed by the length of time you had been in business and by the reasonable cost of the plan. The next time we need coverage, I will be strongly looking to your company.
Keith H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much. If you should have any questions we have a dedicated customer service team who can help you understand all our Plans and explain the services available for use even before your trip. Just give us a call at 800-348-9505.
    Sep 03,2024
By
on
for a trip to Kenya. Kenya.
The trip included a
tour
Generali Global Assistance Standard
I'm just glad I didn't need to file a claim. The trip was wonderful!!
Maryann R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!
    Apr 02,2024
By
on
for a trip to Kenya. Kenya.
The trip included a
tour
Generali Global Assistance Preferred
Expensive but necessary for peace of mind.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kenya. Kenya.
The trip included a
tour
Generali Global Assistance Standard
The plan I picked seemed to offer all the coverage I wanted and the price was reasonable. I did not have any problems with our trip so there was no need to file a claim. So I don't know how the company actually handles claims.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kenya. Kenya.
Generali Global Assistance Standard
Pleased with the coverage you were recommended by my daughter who made a claim and told me the claim was processed on time
Kikelomo T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kenya. Kenya.
The trip included a
tour
Generali Global Assistance Preferred
Kenya Airways lost one of my bags and I had to return to the US before it was found. I contacted your claims people and spoke to Courtney who was very helpful in answering some general questions. Thankfully, the bag was returned to me intact (thanks to Delta) and no claim was needed.
Sheila L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kenya. Kenya.
The trip included a
tour
Generali Global Assistance Preferred
Fortunately I had no need to file a claim. For that reason I did not rate at the highest level. I did appreciate customer care representative's assistance in deciding on the coverage I needed and the final purchase.
Jo Anne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kenya. Kenya.
Generali Global Assistance Preferred
The proof of the pudding is in eating! On paper the plan was excellent but the crunch would have come when i would have filed a claim so do not how good the company is with its words
Ansar A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kenya. Kenya.
The trip included a
tour
Generali Global Assistance Standard
I was shocked to find out our airline delay due to TSA at a connecting airport was not a covered feature. Fortunately, Turkish Airlines re wrote out ticket even though it was not their fault of a missed connection. They were going to charge us $6000 each for a one way ticket from Istanbul to LAX. We were under the impression that this would be a covered feature.
Nancy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. We are sorry to learn of the unfortunate event that occurred during your trip. Unfortunately, no Comprehensive plan will cover a TSA delay as that is not considered a Common Carrier delay. We are pleased to hear that the airline did help you in that instance.

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 25,2018
By
on
for a trip to Kenya. Kenya.
Generali Global Assistance Standard
I didn't file the claim, so I don't know if it's good plan
olga z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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