The process to submit a claim was easy, however, the process for them to review the documentation was lengthy and exceeded their SLAs. I had to perform multiple follow ups before they competed their review. However, once complete, they had no follow up questions with my claim documentarion and promptly sent a check.
Ellen C. would
recommend this plan to a friend or relative.
We would recommend April Travel Protection to others and will use them in the future. They were courteous, very helpful, and prompt in helping us with our claim.
Bruce S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.