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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
We felt the value and coverage were excellent, and we were impressed about how easy it was to understand the plan and sign up. Glad we had the plan just in case something happened where we’d need to use it.
Elizabeth W. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
We purchased insurance for a catamaran trip in the BVI. As we started our trip there was a minor risk of a hurricane forming but it was supposed to take days before posing any threat if at all... 3 days of 7 in the operator said we had to beach the ship and we should leave the BVI because a hurricane was going to make landfall there in 4 days on our original day of departure.
We had to buy last minute tickets to get the 6 of us home. We had 2 hr direct flight on spirit and 22 hrs return flight to St Martin, Panama then to Miami and an 2 hour uber ride home. Hurricane Irma ravaged the BVI, and then followed us home to Florida.
When i went to file a claim i was denied because 1) we chose to leave BEFORE the hurricane hit (even though the island ordered an evac and the operator ordered us off) 2) Before our airline cancelled our return flight (the morning the hurricane hit spirit cancelled the flight) 3) there was only a potential threat to our home; ie if we rode it out there we couldn't make it back to shutter up our house...
So I asked in writing what should i have done and the response was that we should have waited out the storm in the BVI and they would have reimbursed us for return flights... whenever we could have gotten them. I asked should i have cancelled the trip since a tropical storm was being watched (though it wasn't a hurricane) and the answer was we wouldn't reimburse you for that since you chose to cancel before an act of nature.
So in short if a hurricane is coming your on your own unless you ride it out at your destination, then you may stand a chance of some sort of reimbursement No reimbursement for the lost flight, transfers or the emergency flights out. But have fun with no food, water or power for how ever many days before airlines resume flights.
The only positive was the catamaran provider took complete care of the crews, got them home to saftey, and without question gave us a credit for the days we missed.
We had to buy last minute tickets to get the 6 of us home. We had 2 hr direct flight on spirit and 22 hrs return flight to St Martin, Panama then to Miami and an 2 hour uber ride home. Hurricane Irma ravaged the BVI, and then followed us home to Florida.
When i went to file a claim i was denied because 1) we chose to leave BEFORE the hurricane hit (even though the island ordered an evac and the operator ordered us off) 2) Before our airline cancelled our return flight (the morning the hurricane hit spirit cancelled the flight) 3) there was only a potential threat to our home; ie if we rode it out there we couldn't make it back to shutter up our house...
So I asked in writing what should i have done and the response was that we should have waited out the storm in the BVI and they would have reimbursed us for return flights... whenever we could have gotten them. I asked should i have cancelled the trip since a tropical storm was being watched (though it wasn't a hurricane) and the answer was we wouldn't reimburse you for that since you chose to cancel before an act of nature.
So in short if a hurricane is coming your on your own unless you ride it out at your destination, then you may stand a chance of some sort of reimbursement No reimbursement for the lost flight, transfers or the emergency flights out. But have fun with no food, water or power for how ever many days before airlines resume flights.
The only positive was the catamaran provider took complete care of the crews, got them home to saftey, and without question gave us a credit for the days we missed.
Amish P. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
GoReady Insurance
Choice
We filed a claim back in September due to the hurricane. We purchased 'cancel for any reason', we are still waiting for our money. A insure my claim advocate recently became involved which seems to started the process 'again'. I don't understand why we have to always provide documentation for a cancel for any reason purchased policy.
4 1/2 months later we FINALLY received our deposit back. We will NEVER EVER go with April Travel Protection.
We are extremely disappointed with their service.
4 1/2 months later we FINALLY received our deposit back. We will NEVER EVER go with April Travel Protection.
We are extremely disappointed with their service.
Patricia B. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Luckily we did not have to use or file a claim so I’m not sure how that part would have gone or how easy it would have been to receive reimbursement.
craig G. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Yes everything went great on our trip to Virgin Gorda. The claim was easy to file and even the confusion didn't confuse you. The confusion was in the house. We weren't going to get the money back, then we were going to get the money back. Then we weren't going to get the money back but eventually we did get the money back for the house. And so there was no claim filed for the money on the house, where initially there was. And the plane reservation refund was excellent, cuz it took into account the weird way Delta handles cancellations like that. Which is that they don't and they don't give you your money back. Unless you plan on booking with them again within 12 months of the initial reservation. Which is somewhat difficult to do, since we generally fly domestically and you won't take Delta if you are a golfer and fly domestically.
matt h. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel Protection
ExactCare
It felt good to the ability to be reimburse for any medical issues (seeing a doctor or being evacuated). The cost of the car rental could explained better (Liability). There was a major storm that hit the island before that did make some area not accessible. We would have like to have know that since this did effect our trip. It would have been nice to have been told, and maybe make and informed decision on where we wanted to go to not?
Terrance U. would
recommend this plan to a friend or relative.
-
Mike
We appreciate you using InsureMyTrip for your travel insurance needs. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Aug 24,2017
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Luckily we did not need to test how good the coverage really was.
Sandra S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Seven Corners
Roundtrip
I was disappointed because our trip was delayed one day due to the death of my grandma. Her funeral was the morning we were supposed to leave. Leaving that morning would have got us to the Virgin Islands that afternoon. Since we could not fly out until the evening, we had to stay the night in Charlotte, NC and pay for a hotel there on top of the one we had already paid for in St. Thomas. We had to pay $900 to change our flights. We missed a full day in the Virgin Islands. Our trip delay coverage we were told would not apply because our flight leaving Kansas City was 11 1/2 hours later than the original and it needed to be 12 hours later.
Joyce R. would not
recommend this plan to a friend or relative.
-
Carol
First of all, we would like to express our condolences for the death in your family. We can certainly understand the disappointment in having to delay your trip. We also understand why you did not file a Travel Delay claim since your actual delay was only 11 1/2 hours which was less than the minimum 12 hour delay as required by your policy. However, you may still be eligible for some reimbursement under Trip Interruption coverage, so if you change your mind and decide to submit the claim, please call your Seven Corners claims department at (800) 335-0477.Apr 13,2017
The trip included a
cruise
John Hancock
Gold
Fortunately we did not need to submit a claim, but I would not travel without insurance.
Kathryn W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
We did miss the port of Nassau Bahamas due to hurricane damage from Mathew, but the cruise line did reimburse us for port fees and nothing else was covered under the policy that would warrant a claim. Glad we had coverage for the trip as things could have gotten much worse and more expensive.
ANDREW H. would
recommend this plan to a friend or relative.
Although we are sorry to hear that you were originally denied reimbursement, we are pleased to hear that you were able to reach a settlement with AXA Assistance USA.
Please let us know if you have any further questions.