First of all, we had a group of 10 people on a plan.
Had bad weather in Wisconsin and our flight to Houston was cancelled. We were to join a cruise in Houston but because of the delay, we had to join in Cozumel and had to take a flight to get there and had a hotel stay. This should be a simple trip interruption claim from Nationwide, and this is what their agents told me. That was a month ago, submitted all of the information. they literally just asked for the same information again. I had submitted to another travel insurance company for someone and had their cash back to them in 2 weeks.
Based on my experience, you can fine better insurance,
Cole K. would not
recommend this plan to a friend or relative.
Overall the process is simple to navigate, but slow due to the excusive email approach. There should be a phone number easily accessible to provide a more person service.
Rodney H. would
recommend this plan to a friend or relative.
I have never purchased trip insurance, but since I have some health issues so decided to buy it. It was a comfort to know I would have help should I need it. Thank you.
Rebecca S. would
recommend this plan to a friend or relative.