The trip included a
tour
WorldTrips
Atlas Expedition
This was the first time I had used Insuremytrip.com and it was a wonderful and easy experience. The customer care representatives gave me additional quotes and helped me evaluate the best insurance. I will use this service on all future excursions.
Wilford W. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
It's hard to say if I'd recommend or not, because fortunately I didn't have a claim.
Bridgette K. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
WorldTrips
Atlas Expedition
InsureMyTrip staff helped by phone to select this plan based on my specific situation and preferences - much appreciated. Online purchase process was fairly easy. Since I fortunately had no need to file a claim, cannot comment on how the individual insurance company would handle one.
Donald E. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Expedition
The plan seemed expensive given the length of the trip. Your questions are difficult to answer because when you purchase a product and didn't need to use it it's hard to evaluate the quality of the product. However, we were glad to have had it. We would suggest you create a questionnaire for those who had a medical emergency and a different one for those who didn't use it if you really want to know if purchasers are satisfied with the plan.
Andrew R. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
It was not necessary to file any claims but the ease of completing forms for coverage and response time for confirmation was excellent!
Samuel G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
TG I haven't had to use the plan - the registration process was reasonable.
MICHAEL N. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
This plan looked to be very desirable however I did not use it, I actually could have benefited by going for medical attention. My leg hurt and swelled, holding fluid, they were painful and stopped me from doing some things. We had no time for me to seek any medical asisstance. I certainly would refer others to you, I think your rates were good and if my health would have been unbearable to handle, I feel that your company would have been the answer to my problem. Thank you for your email and for being available for my needs.
Judith Z. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Fortunately, I did not need to use the coverage offered by the policy. As the trip went on, I felt well protected, which was a comforting Relief. It was an extreme pleasure to recieve assistance from, and purchase with your customer service representative.
Rita L. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Thankfully, I did not need to make a claim,but I am glad I had your insurance.
Michael R. would
recommend this plan to a friend or relative.
We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.
Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.
Please feel free to call us with any questions.