We are only showing ratings that have a written review.
The trip included a
tour
WorldTrips
Atlas Journey Economy
I wish I had option to opt out the medical insurance. This would help my family tremendously.
Bounchanh S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
Fortunately, my stay in Australia did not include a situation that required filing a claim. These comments are only about the plan. Thanks.
Bin S. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas International
Fortunately didn't have to use it but it was very reasonable as means of having a back up in case of emergency
Allison S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
It's awesome, with reasonable price
AMOL K. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Had peace of mind knowing I had the medical coverage, I didn't use it.
Marjore G. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
I didn't need to file a claim, so I can't rate that. The plan did seem reasonable and covered what I wanted though.
Lisa S. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Expedition
We expect the check to arrive this week. My husband flew to Australia and his domestic connection was cancelled due to weather. ALL the flights had been cancelled and they were unable to confirm a re-booking. We found a night train he could take from Sydney to Melbourne.. The company processed the claim and told us that today a check was being issued. It was not difficult to complete the claim.
Moshe A. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Expedition
My claim was fairly processed and it took 2.5 months to receive the settlement, which I thought was reasonable. The people I spoke with were helpful and they reached out to me via phone to let me know the additional information I had to provide. I was a little disappointed in the way they determined the trip interruption days and felt that I should have received a bit more per day because I had traveled a day before the trip actually began and they calculated that day into the daily amount of the trip cost. I think that I didn't explain that clearly enough for the person who settled the claim.
It was a bit difficult to communicate with them because the person I was working with was never available when I called and emails to their email address aren't answered very promptly.
Other than that I felt that I had received good service and would not hesitate to buy insurance with this company again.
It was a bit difficult to communicate with them because the person I was working with was never available when I called and emails to their email address aren't answered very promptly.
Other than that I felt that I had received good service and would not hesitate to buy insurance with this company again.
Lynda T. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas Enterprise
Insure my trip personnel were always helpful patient and looking for exactly what my insurance needs were.
Barbara E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Enterprise
Didn't need to use the insurance, so I can't comment on the claims process. But I needed to have coverage just in case and this plan fit my needs.
Stephen E. would
recommend this plan to a friend or relative.