Travel Insurance Reviews for AXA Assistance USA

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Filed claim
By
on
for a trip to Ireland. Ireland.
The trip included a
tour
AXA Assistance USA Gold
had to cancel my flight due to illness of step-father and was reimbursed quickly and fully. Very pleased.
leann d. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
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Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! Sorry to hear about your step fathers illness. However, we are glad to know you’re happy with your purchase and had a worry free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Oct 02,2017
By
on
for a trip to Ireland. Ireland.
AXA Assistance USA Gold
Originally, the trip I was purchasing had an optional rider for trip insurance that offered less coverage than my AXA plan for a more expensive rate. After research, I found AXA. I worked a customer service rep to find the right plan for me. I was able to get excellent coverage for a fantastic rate. Then, when everything went wrong with the trip, the reps I spoke to in my attempt to file my multiple claims were amazing! They went out of their way to help me in the process and direct me in the documentation gathering phase. Although the claim process took about a month, the claim was handling fairly with a lot of assistance. I will ALWAYS use AXA for my future insurance needs.
AMy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and felt supported during your claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Oct 02,2017
By
on
for a trip to Ireland. Ireland.
The trip included a
tour
AXA Assistance USA Gold
Will use this plan again on our next trip. Very satisfied.
Ronnie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
By
on
for a trip to Ireland. Ireland.
The trip included a
tour
AXA Assistance USA Silver
We had to cancel our trip when we both got the flu. After sending in the appropriate forms, AXA responded quickly with our approval.
Robert K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
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