We are only showing ratings that have a written review.
The trip included a
tour
John Hancock
Bronze
The small print said the claim didn’t cover countries at war. Well, Israel wasn’t at war when I bought the policy. The war started because of a terrorist act which was covered by my policy. I’m very dissaisfied.
Elizabeth S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Great price! Thank God I had no
Claim!
Claim!
Catherine K. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Although we didn't need the plan, we were comforted that we were covered. The price was excellent and so much lower than the plan the travel agency suggested.
James B. would
recommend this plan to a friend or relative.
John Hancock
Silver
Never needed to use it...but always happy to insure through Insuremytrip.com
Julie S. would
recommend this plan to a friend or relative.
John Hancock
Gold
I have purchased travel insurance from J. Hancock for trips taken outside the U.S,A. in at leas the last 10 years. The sales rep has always been courteous , polite, informative, efficient and professional. The cost has always been reasonable. I intend to insure with Hancock for all of my future foreign trips.
Harvey W. would
recommend this plan to a friend or relative.
John Hancock
Silver
Your insurance plan was reasonable in cost, and gave me piece of mind, and I would recommend it to anybody.
Ilana J. would
recommend this plan to a friend or relative.
John Hancock
Gold
I am glad I didn't have any claims, so I evaluate this without really know if it's doing what it says .
ruth p. would
recommend this plan to a friend or relative.
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Carol
We understand your response. Please keep in mind that InsureMyTrip's Customer Care along with the assistance of John Hancock are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST to answer any questions and concerns.Jul 22,2019
The trip included a
tour
John Hancock
Silver
If I could give you more than 5 stars I would. I injured my knee and it required major surgery. We had planned the trip of a life time with our church group to Israel. So along with the surgery and disappointment of not going, we had to deal with submitting a claim to get most of our money back. In the high stress period, what we did not need was another problem. I was a little concerned, due to previous experiences with other insurance companies, but filing the claim and getting paid was extremely easy. They responded promptly upon filing the claim, and with a very short time, we had our check for exactly what we expected. Kudo's to an insurance company that not only pays out a legitimate claim, but makes the client jump through no hoops to collect. We simply had to fill out the paper work, get our Doctors verification and wait a very short time to get our money. I have had very few insurance claims in my life, but this was by far the least amount of work and time to receive our money. You do not deserve just 5 stars, you deserve ten for the way our claim was handled. Thank you, it was very appreciated in a extremely stressful point in our lives.
James H. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
John Hancock
Gold
I thank God that I did not have to use this insurance. Overall, I was protected.
Maria Jennifer C. would
recommend this plan to a friend or relative.
John Hancock
Bronze
It is hard to rate an insurance plan that I didn't have to use. However, it seemed to be just what I needed and at a very reasonable cost.
Suzanne P. would
recommend this plan to a friend or relative.