My wife injured her foot walking in Paris. BHTP sent her a list of English speaking doctors, followed up with her the next day, made it super easy to file the claim, and sent her a full refund within a couple of weeks. This was the best customer experience we've ever had with an insurance company. We travel frequently and from now on we won't leave the house without buying a policy from BHTP. They are the best.
Mario S. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel ProtectionExactCare Value
My claim was processed promptly. Customer service was excellent. I called the office twice and both times the representatives were very professional and helpful.
Loren H. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Berkshire Hathaway Travel ProtectionExactCare Value
Berkshire refused to pay for airline tickets due to the airline going bankrupt. They stated that the credit card company should pay although the CC company said the loss occurred too long ago to cover. This was complicated by Covid. Beware of airline coverage!
Cheryl B. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I contracted covid while on our family vacation so we had to spend an extra week at our destination isolating in a hotel room. We had $3,600 of additional expenses as a result, and the trip insurance covered it quickly and efficiently without even a question once we submitted our paperwork.
Kelly B. would
recommend this plan to a friend or relative.
Outstanding company ! We had a trip delay issue - I would never have imagined they would be so efficient in processing my claim. I have dealt with horrible companies from this site in the past, but now I will never go with any other company for insurance needs after this experience. Hopefully we never have to claim again, but their handling was all online, and painless.
INDERJEET N. would
recommend this plan to a friend or relative.
I actually had to file a trip cancellation claim for medical reasons, and I was reimbursed fairly to my expectations. Claim was processed quickly, and the evidence required was appropriate, including Dr. notes and diagnosis. Sometimes getting insurance claims can be an uphill battle, but Berkshire stood by what coverages they provided and did pay the claim quickly. The claims process can be done completely online, and while you do need to spend some time gathering receipts and evidence, it's fairly easy to upload to the website. I'd use them again.
Stefan V. would
recommend this plan to a friend or relative.
We had a travel problem due to sickness and the outcome with our travel insurance was fantastic. I have never filed a claim before so this experience convinced us to invest in this protection with BH in the future. Very easy and fast!
Janet M. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel ProtectionExactCare Value
We were traveling in Tanzania and missed a domestic non-refundable flight. I submitted the claim form and documentation and we were reimbursed within 3 weeks. The process was seamless and painless and we will use Berkshire Hathaway again . Thank you
JOHN B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.