We filed a claim for a travel delay - got stuck in Philly overnight. They paid without any questions within 4 weeks. On the other hand, we provided all receipts and airline’s letters, so there was not much to ask. They refused to pay $10 for extra day of long term parking saying that only food and lodging is covered. No matter how carefully you read the policy, there is always something missing; so, there have to be some reason involved.
Gennadiy K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for providing feedback on your policy. The travel delay benefit in your policy is worded specifically:
"Benefits will be paid for reasonable accommodation, meal, and local transportation expenses incurred by You, up to the Maximum Benefit Amount shown in the Confirmation of Benefits, if You are delayed for 6 hours or more while en route to or from, or during a Trip..."
Unfortunately, the parking fee is not listed as a covered expense. Our customer service department is open 7 days a week to answer questions about our products. Please call us toll free at 800-487-4722.
As far as the price and the coverage go I think it was one of the best values among many others. Relatively good price for a relatively good coverage. It's not the first time I'm buying from this company. But can't say anything about the customer service because did not file a claim.
Fred G. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
1st time buying trip insurance outside of the vacation package purchase. Very easy process and it was about half the price, and didn't have to utilize (saved some $$). The coverage was good to better than offered on the vacation package (bought elsewhere). I would buy from InsureMyTrip.com again, just curious to how the claims process is, If I had to utilize.
Kenneth W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Trip to a small town in Mexico 6-8 hours drive east of Puerta Vallarta. Thankfully did not need to file a claim but was glad to have the classic insurance plan particularly for the help it would have offered to my minor-aged son who was traveling with me. If anything had happened to me, there would have been help to either fly him home or to have someone flown down to be with him. Knowing that he would be taken care of in the event of unforeseen health issues made the whole trip so much more relaxing for me. Prior to our trip, the Helpline rep I spoke to about a question I had was helpful and courteous. In the midst of a stressful pre-trip week, I appreciated that.
Jennifer Z. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We purchased the plan which included the "cancel for any reason" option. Due to an unexpected issue, we had to cancel our cruise. Our refund was handled promptly after filing our claim. We would not hesitate to purchase this travel plan for our future needs.
Roland W. would
recommend this plan to a friend or relative.
36 of
37 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
"Benefits will be paid for reasonable accommodation, meal, and local transportation expenses incurred by You, up to the Maximum Benefit Amount shown in the Confirmation of Benefits, if You are delayed for 6 hours or more while en route to or from, or during a Trip..."
Unfortunately, the parking fee is not listed as a covered expense. Our customer service department is open 7 days a week to answer questions about our products. Please call us toll free at 800-487-4722.