Travel Insurance Reviews for TravelSafe

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Filed claim
By
on
for a trip to Canada. Canada.
The trip included a
cruise
TravelSafe Classic
Canceled trip, wife sick.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
By
on
for a trip to Canada. Canada.
TravelSafe Classic
My husband and I have been traveling for a while and we always used this website for our travel insurance. Their choices are great and their prices are affordable.
Ginette G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
TravelSafe Classic Plus
TravelSafe uses TripMate to process its claims and TripMate is an incredibly frustrating company to work with. They communicate poorly and do not use email. Your claim status on their website is vague; you must call them to get additional information. I faxed the same claim to them 4 times; each time they asked for information I had already sent. It is difficult to get through on their phone lines and if you leave a message, it will likely not be returned. It took over 4 months to get fully reimbursed, which is ridiculous. I suggest finding insurance elsewhere unless you are endlessly patient.
Susie S. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if you experience an issue with a claim, please request a Customer Advocate. InsureMyTrip Customer Advocates make a concerted effort to facilitate communication between the customer and insurance provider, and expedite the claims process. To request a Customer Advocate, you may call us at 800-487-4722 or email us at [email protected].
    Nov 14,2016
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