Travel Insurance Reviews for GoReady

I filed a claim on July 25, 2017 and this morning, October 9, 2017 I finally received a determination on my claim, whereby April denied fully one-half of my submitted claim. It took this company 54 business days to review and ultimately reject one-half of the claim (they originally said it would be processed within 30 days of my claim submission). I started inquiring weeks ago regarding the delay but never received satisfactory responses. One specific expense I submitted I believe was clearly covered under the terms of the policy and plan to appeal it, and if an unsatisfactory resolution is received I will escalate to my state insurance commission. Another part of the claim, which were expenses incurred for having frequent miles reinstated, apparently was not allowable under the terms of the policy since I cancelled for any reason, whereby there is a loophole that allows them to deny payment on those expenses. Check the policies of the different companies if cancel for any reason is important to you - I am finding out now that many insurers do pay on FF reinstatement fee claims, as should be standard, since those are hard costs the traveler has to pay to make themselves whole. I honestly would have been better off paying for my airline tickets rather than using miles, as hopefully April might have paid on that...instead they gladly denied my FF mileage reinstatement claim. I would never do business with this company again and I would encourage you not do business with them either if you want a fair and timely claims process to happen should the need arise to make a claim. Very dissatisfied with every aspect of my dealings with this company. Unfortunately you get what you pay for, so bad on me but shame on them.

This was fantastic. We had an incident while on vacation and had to take our daughter to a doctor and had to pay out of pocket for the visit. April had guided me through the process within 24 hours of notifying them, and I was informed that I'd receive the full amount as a refund within a week of filing the claim.

Perhaps my only complaint was that it was hard to navigate their rates and plans online, but when I called and set it up over the phone the rep was super helpful and got me exactly what I wanted for a very reasonable price.