We are only showing ratings that have a written review.
WorldTrips
Atlas Rental Secure
Since I didn't have to file a claim with the company it's hard to give it a real evaluation. I believe it covered what I needed and I'm always glad to have had insurance - just in case.
Myrth Y. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Journey Preferred
Claim was settled and I'm waiting for the check. It took a little longer than I would have hoped but communication between myself and the company was pretty clear.
Robert D. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
WorldTrips
Atlas International
Great service! Thank goodness did not use.
Alexander L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas Journey Preferred
Had last minute changes before leaving and customer service was great
Magda N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
WorldTrips
Atlas International
I had a heart attack in Costa Rica in May this year. While in the ER in San Jose CR I called the insurance company. I was interrogated instead of helping me while in pain ready to be operated on. I gave them Doctors info and Hospital info. I did not get the surgery they stabilized me to return back tothe USA. 4DAYS in tha CR Hospital. Bills added up I get home and no body called me I called them. Sent all pertinent information Then they Denied my claim. Reason Pre existing conditions.
I will never use a company that isn't in the USA. Also I am telling all my surfing groups that I travel with to NEVER USE YOUR COMPANY
I will never use a company that isn't in the USA. Also I am telling all my surfing groups that I travel with to NEVER USE YOUR COMPANY
Ray E. would not
recommend this plan to a friend or relative.
14 of
14 people found this review helpful
WorldTrips
Atlas International
I was looking for an all inclusive plan that will get me and my children quickly and safely through the borders of Costa Rica. Instead, I had to "VERIFY" my "FOREIGN" insurance by taking a bus to the adjacent terminal, waiting in line (twice), and then walk back with my 2 and 4 year old kids to get through. This is not acceptable and have to be shared with travelers in advance, at least so that we have some idea and can plan to stay in line for sometime or go with another insurance that will. be considered local.
Liza
Liza
Elizaveta P. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
WorldTrips
Atlas International
Will use your service again
Keith E. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
WorldTrips
Atlas International
I was pulled out of line at custom due to a purple scan from you insurance documents....I had to go to a secondary line wear an officer actually read your plan page by page looking for the information needed to enter ....I then scanned green
Nicholas T. would not
recommend this plan to a friend or relative.
-
Megan B.
Dear Valued Customer,
We thank you for your feedback. We hope you enjoyed your trip. Thank you for bringing attention to the Costa Rica Covid-19 requirements for entry. Travelers should be aware that the government of Costa Rica requires a specific kind of travel insurance, and that we offer policies that meet the requirements to obtain the Health Pass and QR code for entry. In the future, please be sure to contact us so we can assist you in finding the best coverage that suits your needs. Our team of licensed representatives are available 7 days a week at 800-877-4722 for assistance.May 27,2021
WorldTrips
Atlas International
It's actually impossible to write a review with questions like these when I had no issues so didn't have to deal with trip insurance coverage. That would then be a more realistic review. However, I appreciated the simple process, the low cost. However, I think it would have been better to also include coverage for specific belongings and for me to have been able to say, this is how much my belongings are worth.
Sheri H. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
have used insure my trip for several trips securing medical coverage and extraction . good insurance coverage and effective
Although we have not needed to use their services we've had family members who got stranded for a weekend, obviously unexpected medical events) and died in hospitals overseas and we know to get this coverage.
Although we have not needed to use their services we've had family members who got stranded for a weekend, obviously unexpected medical events) and died in hospitals overseas and we know to get this coverage.
Sheryl R. would
recommend this plan to a friend or relative.
We thank you for your feedback. Please see the response provided by WorldTrips in regards to your review below:
"WorldTrips has reviewed the claims submitted by the insured. Based on our review of this file, the insured’s claims were appropriately reviewed and denied per the terms and conditions of the policy. If the insured would like to appeal this decision, an appeal maybe filed at https://service.worldtrips.com/."
Thank you.