Travel Insurance Reviews for WorldTrips

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Filed claim
By
on
for a trip to Nepal. Nepal.
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
Very impressed with the respond and payment for my claim.
Michael Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Nepal. Nepal.
The trip included a
tour
WorldTrips Atlas International
I've used your site several times to buy travel insurance. I've never had to cash in on a policy but your site is easy to use and easy to find reasonable insurance.
Jennifer T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Nepal. Nepal.
WorldTrips Atlas International
Didn’t use it. Just peace of mind.
Meredith F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
By
on
for a trip to Nepal. Nepal.
WorldTrips Atlas International
Claims submission is not intuitive or well explained on the site. I also received no confirmation email of submission, and had no idea if it went through correctly or not. There needs to be a clearer explanation of the process and precisely what documentation is needed, and what to expect next. I felt like I was winging it.
Regina B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your accurate comments on filing a claim. The process is not intuitive. Although we include a section on our website for "Travel Insurance Policy & Claims Information", InsureMyTrip presents generalized and not company specific information.

    Travelers should always refer to their Certificate of Insurance for specific details on filing a claim. Your Tokio Marine HCC claim information started on page 5 of your Certificate of Insurance where they provided you with the steps in the process along with a list of required documents.

    Unfortunately most claims departments do not provide you with a confirmation of receipt. Instead the providers refer claimants to their website where you can freely access necessary forms and your claim status. However, you will be pleased to hear that providers are listening to their policyholders' concerns as guidance to improving the claims process. Providers recognize that the process needs improvement and take your suggestions seriously.

    In addition, please always remember InsureMyTrip's promise of "Unparalleled Customer Service":

    "The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been unfairly denied."

    We look forward to hearing from you in the future.
    Aug 31,2018
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