Travel Insurance Reviews for Nationwide

We have used Nationwide cruise plans several times now and have made 4 claims, including the one that was just paid. All were handled in a timely manner with prompt payments. Their representatives were friendly and knowledgeable on the phone. A Nationwide representative even reminded us once of a benefit we had forgotten about. I have not had one complaint about the service we have received from Nationwide, and I can't think of very many other companies I can say that about.

I had to cancel my cruise due to my mom's death about a week prior to cruise. I submitted my claim online-took about 4 weeks for claim to be completely processed and about another 2 weeks to receive checks.
I did have to get help from my daughter to help me file the claim,but I am not computer savy.
I only received one email from the company during the whole process,and that was a few days after I submitted claim-they were just letting me know there might be a delay due to the high number of claims.
I just checked the website frequently and that is now I knew the claim had been approved and checks were generated.
I did receive my total amount I had paid for the cruise and was never asked for any additional paperwork-But I did wait until I had everything( MD note/death certificate ,etc) before I submitted claim.They have a list of items they show you when you start the process
I would definitely use again,actually I just bought the same policy for my next cruise

We have been buying Nationwide coverage for our cruises for several years. Finally had to make a claim for the first time and we were satisfied with the handling of our claim.

Few days before our cruise my family member was hospitalized and we had to cancel the entire cruise. Nationwide refunded all the money and it wasn't a hassle to do it. Thank you.

Filed claim . It took about 3 weeks to receive my refund.

Had to cancel our cruise due to a medical reason. NW promptly paid once the forms, including Dr statements were filed. Chose NW because pre-existing condition clause is waived if purchased at or before the time of final payment.

I had to make a claim and TruTravel was very responsive and paid the claim promptly. I would definitely choose it again.