We are only showing ratings that have a written review.
TravelSafe
Basic
Reasonable price for peace of mind when traveling.
Dennis M. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
TravelSafe
Basic
So many things can go wrong when you plan a vacation months in advance. Insure my trip provides peace of mind for the major uncertainties. Money well spent.
Michael C. would
recommend this plan to a friend or relative.
TravelSafe
Basic
It was nice to know that we had this incase something did happen.
Gary A. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
Fortunately I did not have to use this and I don't usually get trip insurance but this was a 15 night Hawaiian cruise and anything could go wrong with so many moving parts. Thankfully we were healthy and everything went 'almost' exactly as planned.
Michelle S. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
We have used 'InsureMyTrip' for many years for our cruise travel insurance company and have been pleased. This year we had to cancel a cruise and filing a claim, "Trip Cancellation Claim ID 6336742", was a horrible experence! I only asked for a mere $596 refund! Trip Mate was handling the claim here in Kansas City, MO and I sent the necessary paperwork at the end of May. Time dragged on and on, and finally they indicated they transferred my claim to another 'agency' and lost all my documentation. I had to re-send paperwork two more times, talk to a respresentative several times, and it took until August to actually receive the insurance claim money! This whole insurance processing department appeared inexperienced and and inadpt at processing a claim. It is doubtful we will use your insurance company again!
Elaine G. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Oct 09,2017
The trip included a
cruise
TravelSafe
Classic
We did not need to make a claim on the plan for which we are happy.
Douglas B. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Plan was fine. Response time and customer service was poor at best once claim was filed.
Brendan B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
This was purchased for a cruise and for piece of mind for a minimal price and lots of coverage options, this is the only way to go. I have purchased insurance twice (never had to use it, thankfully). Each time I had a knowledgeable agent to help me narrow my choices down, besides doing my own research via website. Highly recommend!!
Susan K. would
recommend this plan to a friend or relative.
TravelSafe
Classic
The plan offered the coverages needed at a reasonable price. I did need to file a claim. The claim was paid fairly but the claim process was fairly slow. It took about a month to get the claim processed.
Kevin K. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
It was good to know that we had coverage as we heard others that were sick did not see the doctor because they wanted $300 up front payment and although we didn't have to use our plan we were secure that it was there if we did need it!
Elizabeth M. would
recommend this plan to a friend or relative.