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Filed claim
Nationwide Mutual Insurance Essential
We actually purchased this plan so we would have medical evacuation coverage while in the Bahamas. On the way home, our flight was diverted to an airport around 2 hours from St. Louis due to a tornado. We rented a car, spent the night, and drove the next morning instead of taking a bus the next day. I submitted the receipts for the hotel and rental car without much hope of it being paid. Within about 30 days, I received a check for both. It was an easy process.
Lori W. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I was in Bimini when Tropical Storm/Hurricane Sandy breezed up the coast in 2012. This disrupted my WildQuest Trip as we could not go out on the boat for 2 days. My claim was handled professionally. Vicki called to request more information and once I provided it the whole process went smoothly.
Diane K. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I purchased the Super Saver plan never thinking i would use it. Bad weather caused a two day travel delay and it cost me additional expenses. I filed a claim and got money within weeks. I am complete satisfied! I worked with Nicole(Tru Travel Claims) and she was awesome.
Shameka M. would recommend this plan to a friend or relative.
18 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mary F
    Photo
    I agree! I also purchased the same plan and had to file a claim for the Princess Cruise Norovirus incident when our cruise was shortened by two days. This was considered a trip interruption and my claim was processed the same day I submitted it by e-mail. I was told I will be receiving a check in 10-12 days! No hassles at all. I will definitely be using Tru Travel again and again! Mary in Missouri
    Feb 15,2012
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