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Filed claim
TravelSafe Classic
We filed a claim for a travel delay - got stuck in Philly overnight. They paid without any questions within 4 weeks. On the other hand, we provided all receipts and airline’s letters, so there was not much to ask. They refused to pay $10 for extra day of long term parking saying that only food and lodging is covered. No matter how carefully you read the policy, there is always something missing; so, there have to be some reason involved.
Gennadiy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for providing feedback on your policy. The travel delay benefit in your policy is worded specifically:
    "Benefits will be paid for reasonable accommodation, meal, and local transportation expenses incurred by You, up to the Maximum Benefit Amount shown in the Confirmation of Benefits, if You are delayed for 6 hours or more while en route to or from, or during a Trip..."
    Unfortunately, the parking fee is not listed as a covered expense. Our customer service department is open 7 days a week to answer questions about our products. Please call us toll free at 800-487-4722.
    Oct 07,2014
The trip included a
cruise
TravelSafe Classic Plus
We purchased the plan which included the "cancel for any reason" option. Due to an unexpected issue, we had to cancel our cruise. Our refund was handled promptly after filing our claim. We would not hesitate to purchase this travel plan for our future needs.
Roland W. would recommend this plan to a friend or relative.
36 of 37 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
I have bought this same package a few years in a row for our trip to Mexico. Last year our flight home was cancelled do to weather and we had to stay an additional day. When we returned I submitted a claim for round-trip transportation back to where we had been staying, an additional night of hotel accommodations, and three meals for two people. My claim was paid promptly with no further questions asked. I am very happy with this policy and will continue to purchase it.
Kathleen D. would recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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