We are only showing ratings that have a written review.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We are satisfied with the plan but the price is becoming so hue may not be able to buy insurance in the future.
William S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Fortunately I didn't need to file a claim so I can't comment on that, but the plan was a good price for the coverage offered.
Karen K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We were on a river cruise called the “Romantic Danube.” Torrential downpours the week before caused the river to rise to the point that the ships ahead of us on the river couldn’t get under the bridge. We heard that ships ahead of us were taking all their passengers by bus, with their luggage, from port to port, staying in hotels. Passengers who got their insurance directly from the cruise line had no recourse due to fine print in their policies. By the time we got down the river, the water subsided and our boat was able to sail under the bridges. But we were glad we had our third party policy, with trip interruption coverage, since we felt we would have been covered as a series of bus rides from hotel to hotel, dragging all our luggage, isn’t a cruise!
Dean D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I tried to file a claim for 60 euros but unfortunately, it doesn't fall in any category of what the covered benefits are.
Cynthia M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Thankfully, we did not need to file a claim against this policy, but it gave us peace of mind.
Phillip S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Glad I chose it - glad I didn't have to use it.
Lawrence K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We didn’t need the insurance which was great but it was nice knowing we were covered if anything went wrong.
Pamela M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
It always feels good to have peace of mind. :)
Birgit R. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Very easy to work with and customer service was responsive and very helpful
Timothy H. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
We filed a claim due to a foot injury prior to our trip. We were asking for reimbursement for a cancelled international flight, a few train tickets and one prepaid historic site admission. We filed all requested paperwork promptly. We did finally get reimbursed, but it took 12 weeks for flight reimbursement and required us to follow-up with multiple phone calls to keep the process moving. Poor job on their end for keeping us informed and following through on estimated dates.
There was this weird thing where they kept calling my doctor, wanting to know if we took the first available appointment, making us feel like we were being scrutinized for making some kind of fraudulent claim. Why? Doctors don't have this information. We were upset enough about not being able to go on the trip in the first place!
At the end of the day we did get reimbursed properly, but it took what seemed like a long time and a lot of effort for what seemed like a pretty simple claim. I'm hesitant to recommend them, thought they did pay out the claim in the end.
There was this weird thing where they kept calling my doctor, wanting to know if we took the first available appointment, making us feel like we were being scrutinized for making some kind of fraudulent claim. Why? Doctors don't have this information. We were upset enough about not being able to go on the trip in the first place!
At the end of the day we did get reimbursed properly, but it took what seemed like a long time and a lot of effort for what seemed like a pretty simple claim. I'm hesitant to recommend them, thought they did pay out the claim in the end.
April S. would
recommend this plan to a friend or relative.