Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
These reviews are not particularly helpful. All of the plans make it easy and pleasant to take your money. Unless and until you’ve filed a claim, it’s impossible to meaningfully review or rate any plan.
Emanuel S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare
Our experience was incredibly frustrating—entirely unhelpful and slow with our claim. We traveled to Spain and Austria this summer for a Taylor Swift concert in Vienna, which was unfortunately canceled. Hoping to redirect our funds to a different concert, we tried canceling the trip in advance, expecting our travel policy to cover some costs. They told us there was nothing they could do, so we ultimately went on the trip but adjusted our itinerary slightly and ended up losing money. On our way home, our bags were delayed several days.
We submitted the claim including for baggage delay in August but heard nothing until late October, when we finally received an email that said "see attached claim determination"—with no attachment. I replied, asking them to resend the attachment, but got no response. After two more weeks, I called and they finally sent the letter. Why did I even buy this policy?
We submitted the claim including for baggage delay in August but heard nothing until late October, when we finally received an email that said "see attached claim determination"—with no attachment. I replied, asking them to resend the attachment, but got no response. After two more weeks, I called and they finally sent the letter. Why did I even buy this policy?
Sarah R. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Very costly
Sherie N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
glad we had but didn't need to use.
Linda A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
No claim, no complaints!
Marilyn L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
This is the 3rd claim I've had to file with Generali over the years and they have fairly paid each time. Will definitely use them again!
Christine M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha FourezGenerali Global Assistance
We strive to exceed customer satisfaction! Thanks so much for your loyalty and choosing to #TravelSmarter.Oct 30,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Well done all around. Wanted only primary medical which you offered. Only glitch was it not being clear to me how to file the claim, what forms were needed. But your staff were easy to reach and helped me out.
Ann G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
WorldTrips
Atlas Journey Economy
I liked that we were able to add more insurance to cover days and expenses that we added on to our trip after the initial purchase. Thankfully we had no need to make a claim so I can't say anything about that.
Gwynn S. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Horrible company. Used an extremely briefly worded stipulation in the contract to deny my claim. And it just so happened to be the very first thing they asked for after it took weeks to even get back to me. Basically just a scam. Noticed other reviews online with the same issue. Honestly don’t understand how their rating is so inflated on many websites. Steer clear and go with a more reputable insurance.
Marina F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for posting on Insuremytrip.com, your customer experience is very important to us.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance Services does not make claim determinations. It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.
I’ve listed the policy’s Effective and Termination Dates, and the definition of Trip which may help provide clarity as to why your claim was denied.
The policy ends on the earliest of:
(a) the date the Trip is completed;
(b) the scheduled Return Date;
(c) the Insured’s arrival at the Return Destination on a round Trip, or the Destination on a one-way Trip; or (d) cancellation of the Insured’s Trip.
“Trip” means a period of travel away from home to a Destination outside the Insured’s City of residence and;
the purpose of the Trip is business or pleasure and is not to obtain health care or treatment of any kin
the Trip has defined Departure and Return Dates supported by Travel Documents prior to the time of departure;
the Trip does not exceed the Maximum Trip Length Allowed listed in the Schedule; (d) and travel is primarily by personal automobile or Common Carrier.
We have escalated your concerns to BHSIC, should you have additional documentation you think could support your policy, you are welcome to appeal the claim decision directly, please contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].Oct 23,2024
Travelex
Travel Select
You are NOT COVERED if you book your return flight after you depart OR if you change your return flight without requesting a change from them. Do yourself a favor and AVOID at all cost because this is such a SLIMEY COMPANY. Travelex underwritten by Berkshire Hathaway.
The coverage and cost seemed to be a great option. My wife needed to go to the ER while on our trip and thought ‘great thing we bought travel insurance’ because obviously this was going to be costly. She got taken care of, we paid for everything, and then filed a claim. About 3 weeks later we finally get a response asking some odd questions including proof of our flights (even though the hospital was in the country we said we were going to). Little did I know that these questions were SNEAKY ways to get out of paying claims. We sent our flight info to them and waited another few weeks. They messaged us back asking which day we booked our return flight because, even though we’re well within the time period of coverage…YOU ARE NOT COVERED if you book your return flight after you depart OR if you change your return flight without requesting a change from them. I went through and read the contract again and it was very briefly worded on pages 34 and 37 of the 59 page contract. ABSOLUTELY DESPICABLE. This why they start off with asking these questions because it’s is an easy way to toss out lots of claims. Don’t make the same mistake as us and go with someone else.
The coverage and cost seemed to be a great option. My wife needed to go to the ER while on our trip and thought ‘great thing we bought travel insurance’ because obviously this was going to be costly. She got taken care of, we paid for everything, and then filed a claim. About 3 weeks later we finally get a response asking some odd questions including proof of our flights (even though the hospital was in the country we said we were going to). Little did I know that these questions were SNEAKY ways to get out of paying claims. We sent our flight info to them and waited another few weeks. They messaged us back asking which day we booked our return flight because, even though we’re well within the time period of coverage…YOU ARE NOT COVERED if you book your return flight after you depart OR if you change your return flight without requesting a change from them. I went through and read the contract again and it was very briefly worded on pages 34 and 37 of the 59 page contract. ABSOLUTELY DESPICABLE. This why they start off with asking these questions because it’s is an easy way to toss out lots of claims. Don’t make the same mistake as us and go with someone else.
Kyle B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for taking the time to post your feedback on Insuremytrip.com, we make every effort to review all customer concerns.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance Services does not make claim determinations. We have contacted BHSIC, and they have advised that they do not have a claim initiated and have had no correspondence with you.
Listed below are the policy’s Effective and Termination Dates, and the definition of Trip, which may help provide clarity as to why the return date must be booked prior to the time of departure.
The policy ends on the earliest of:
(a) the date the Trip is completed;
(b) the scheduled Return Date;
(c) the Insured’s arrival at the Return Destination on a round Trip, or the Destination on a one-way Trip; or (d) cancellation of the Insured’s Trip.
“Trip” means a period of travel away from home to a Destination outside the Insured’s City of residence and;
the purpose of the Trip is business or pleasure and is not to obtain health care or treatment of any kin
the Trip has defined Departure and Return Dates supported by Travel Documents prior to the time of departure;
the Trip does not exceed the Maximum Trip Length Allowed listed in the Schedule; (d) and travel is primarily by personal automobile or Common Carrier.
It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.
Should you have additional claim questions, please contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].
Oct 23,2024