We are only showing ratings that have a written review.
The trip included a
cruise
WorldTrips
Atlas Journey Economy
I liked that we were able to add more insurance to cover days and expenses that we added on to our trip after the initial purchase. Thankfully we had no need to make a claim so I can't say anything about that.
Gwynn S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
I never had to use my plan but it was nice to have that peace of mind on my trip. You never know when something could happen and I believe it was adequate coverage for what I needed.
Gail B. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I was very impressed with the quick turnaround and the easy access to information. The information and advice received was comprehensive. Great service.
Delina A. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
WorldTrips
Atlas International
I've not have the need to use your benefits, but I have peace of mind, that I'm covered medically. Thank you for checking up.
Nyvia D. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas Journey Preferred
Two days after I purchased this plan, I broke a bone in my foot and was unable to travel on a European cruise leaving in less than a month. The cruise line would not let us change dates; so, I had to cancel. I filed a claim with the insurance. The process was easy. Everything was submitted online. I received a 100% refund within a couple of weeks. I would 100% trust a policy purchased through this company again.
Bruce B. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
WorldTrips
Atlas Journey Premier
Luckily we didn’t have to use it.
James F. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Journey Economy
Trip delay due to Covid. Didn't take taxis to pharmacy twice or to the train station, switched hotels, ate for 3 days on $15, took train instead of flying, all to save $'s...but they wouldn't pay for a $10 taxi ride because I didn't have a receipt (it was late at night, I'd been traveling all day and I forgot). Two good lessons: 1) don't worry about saving them $'s; and, 2) get receipts for EVERYTHING!
Lee T. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas Journey Economy
Buying is easy. Filling a claim SUPER HARD. For starters the service for claims is subcontracted out located in New York and will not accommodate any West Coast hours. They're happy to sell you a policy on the west coast but not happy to answer any questions or get information during normal business hours. Further obtaining the appropriate forms and documentation is made extraordinarily difficult if not impossible with zero customer service. While the policy on its face appears to cover all risks pray you never have to use it. Front end is good, back end is tragically bad.
Thad W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas America
Good job - felt company was legitimate and kept in communication prior to trip.
Adrian S. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
The trip included a
tour
WorldTrips
Atlas International
It was comforting to know that I could purchase an insurance for our 85 year old Mom to travel & make her dream come true.
Petra R. would
recommend this plan to a friend or relative.