Travel Insurance Reviews for WorldTrips

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Filed claim
By
on
for a trip to Germany. Germany.
The trip included a
cruise
WorldTrips Atlas Journey Preferred
My trip was cancelled for medical reasons and was fully reimbursed.
Robert C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Germany. Germany.
The trip included a
cruise
tour
WorldTrips Atlas Expedition
I am very dissatisfied with Tokio Marine HCC Medical Insurance Atlas Expedition. 4 of us, women, missed a flight from Louisville Ky to Chicago on May 18, because the Chicago Airport was closed due to weather. Over a three hour period, the Chicago airport opened and closed a few times, so by the time we reached it, our flight to Amsterdam was gone. We could not arrive in Amsterdam, and missed our first day and night of the cruise. United Airlines reimbursed us for purchased clothes and dinner, since luggage didn't arrive for 8 DAYS. All we wanted from our insurance was $264 for a day of cruise missed. My other two companions bought Roam Right, and WERE sent a check. Tokio HHC denied the claim. I would AVOID this company. Thank you.
Rebecca G. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate events that occurred during your trip. Acting as your advocate, InsureMyTrip contacted the claims department to assist you with the claim that went unpaid. The representatives informed us that the claim was adjudicated in accordance with the terms and conditions of the policy.

    As you and your travel companions purchased different policies this caused the policies to differ in slightly. Unfortunately, the policy you purchased did not have a Missed Connection benefit where your traveling companions policy offered this. The best way to avoid this situation in the future is for traveling companions to purchase with the same provider. Please feel free to call us at 800-487-4722 if you have any questions or concerns.
    Aug 14,2019
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