I made a claim for delays and it was paid 5 weeks from my filing. I was pleasantly surprised that there was no hassle. I mailed all the particulars to the company as the WEB didn't allow room for details and explanations.
Patricia D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We had 1 of 3 bags lost for 9 days. The travel assistance company was constantly in touch with us and the air carrier with trying to locate and return the bag and their service was very good. However, the actual claim filing and processing time was lengthy and the phone representatives were not very friendly. Lastly $250 max for a day or 2 delay is ok, but for 9 days with clothing for 2 kids, $250 does not get you far clothing kids on vacation with no wash machine access.
Sonya K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. We will share this review with the insurance provider, TravelSafe. For future trips, you can call us and speak with a representative to ensure that you receive a higher coverage limit for baggage delay. We are open 7 days a week, and our phone number is 800-487-4722.