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GeoBlue Trekker Essential
Fell down in small town France and did Bad Things to my wrist. Suffered overnight (of course it was Sat night) and went to ER in middle size town France Sunday morning. I am a physician who speaks some French. Well cared for, got physician exam, Xrays and even CT scan (would have wanted Xrays in US--probably not CT scan). Physician gave me his note (in French) and a prescription for a brace (appropriate care for my severe sprain with no fracture) and directions to the "on call" pharmacy for the region to get the splint. Drove about 30 miles, got the splint and off we went. When I got home 2 weeks later, went to GeoBlue website and filled out claim, scanned my ER note and prescription and submitted it. 2 weeks later claim was pain less the $50 deductible. Total satisfaction. One fo my big issues before I bought this coverage was the paucity of "I used it and ti worked" reviews as opposed to the "I was so relieved that I had it but never needed it" reviews. Bravo Zulu--well done to GeoBlue for doing what they said they would do
Linda R. would recommend this plan to a friend or relative.
12 of 14 people found this review helpful
Coverage
Value
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Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
Claim was handled well, but was astounded to learn the dates of coverage can leave you stranded in the hospital. I thought if you we're covered when the event happened, you were covered until released, but when date of coverage ends, that's it. You're paying on your own. Don't think that was made clear at all when insurance was purchased.
Donald B. would recommend this plan to a friend or relative.
69 of 69 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. You raise an important point. There are options to add follow-me-home coverages on some policies, but not all. It is important to review the policies verbiage surrounding the coverage end date in the policy certificate. We are available seven days a week should questions arise.

    GeoBlue has issued the following response:

    "Hello Donald B.,

    Thank you for your review!

    Please note that coverage for a trip will extend past the chosen Termination Date if the Insured Person's return is delayed by unforeseeable circumstances beyond his/her control. In this event, coverage will terminate upon return to the U.S. or, if earlier, 11:59 p.m. on the seventh day following the chosen Termination Date.

    If coverage is needed beyond an additional seven days, please contact our customer service team to extend the plan at an extra cost.

    If you have other questions or concerns, please contact [email protected] or 855-481-6647."
    Sep 27,2013
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