I didn’t have to use the coverage on this trip, however, I did have to file a claim for last years trip due to my father in law passing away while we were on a cruise. All expenses I sent in were paid and the process was easy. I was told that due to other natural disasters at the time that there were many claims ahead of mine. I had no problem with that and highly recommended to all!
Susan K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Would love to have a vinciergr service to help with arrangements prior and post arrival. These arrangements could be basic phone calls or more complex help.
Leslie S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your comments. Although not all our plans offered "concierge services", there are many plans that did offer assistance with planning your travel.
Your plan, the TravelSafe Classic plan, offered "One Call Concierge Services which included:
• Restaurant, shopping, hotel recommendations/reservations
• Local transport (rental car, limousine, etc.) information and reservations
• Sporting, theatre, night life and event information (sports scores, stock quotes, gift suggestions, etc.), recommendations and ticketing
• Golf course information, referrals, recommendations and tee times
• Tracking and assisting with the return of lost or delayed baggage.
TravelSafe also offered "One Call Business Services" that included:
• emergency correspondence and business communication assistance
• assistance with locating available business services such as: express/
overnight delivery sites, internet cafes, print/copy services
• assistance with or arrangements for telephone and web conferencing
• emergency messaging to customers, associates, and others (phone, fax, e-mail, text, etc.)
• real time weather, travel delay and flight status information
• worldwide business directory service for equipment repair or replacement, warranty service, etc.
• emergency travel arrangements.
This information would have been available to you by clicking on "View Certificate" when you compared quote(s). Or, if you preferred, you are always welcome to call customer care at 800-487-4722 for assistance.
Fortunately I did not need to file a claim against my travel insurance policy. However, it was nice having the peace of mind knowing that we were covered (to some degree) if anything went awry on our recent trip.
Paul P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Your plan, the TravelSafe Classic plan, offered "One Call Concierge Services which included:
• Restaurant, shopping, hotel recommendations/reservations
• Local transport (rental car, limousine, etc.) information and reservations
• Sporting, theatre, night life and event information (sports scores, stock quotes, gift suggestions, etc.), recommendations and ticketing
• Golf course information, referrals, recommendations and tee times
• Tracking and assisting with the return of lost or delayed baggage.
TravelSafe also offered "One Call Business Services" that included:
• emergency correspondence and business communication assistance
• assistance with locating available business services such as: express/
overnight delivery sites, internet cafes, print/copy services
• assistance with or arrangements for telephone and web conferencing
• emergency messaging to customers, associates, and others (phone, fax, e-mail, text, etc.)
• real time weather, travel delay and flight status information
• worldwide business directory service for equipment repair or replacement, warranty service, etc.
• emergency travel arrangements.
This information would have been available to you by clicking on "View Certificate" when you compared quote(s). Or, if you preferred, you are always welcome to call customer care at 800-487-4722 for assistance.