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Filed claim
The trip included a
tour
AXA Assistance USA Gold
We recently had to make a claim due to a medical problem that occurred shortly before our planned trip. The claim was handled smoothly, with a minimum of paperwork required from us. Our payment was quite substantial, but the insurance claim was paid with no arguments or attempts to reduce our payment.

We would highly recommend the AXA Assistance USA Gold plan to others.
Wendy K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Something happened with our luck on that trip and we had to file more than one claim. First one was for delayed luggage for the international flight. Second one was for broken luggage for another part of our trip. Both cases were handled relatively fast by AXA Assistance USA without any hassle and trouble. We provided all information required via email. Phone communication with agents on all occasions was very good: courteous and professional. I would re-use AXA Assistance USA in my future travels.
Janna G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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