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The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I purchased my travel insurance January 2020 for a January 2021 trip. My insurance plan included cancel for any reason. I knew May 2020 that I was not going to take the trip so I cancelled. I submitted my claim to C&F Travel Insured International Sept 3, 2020; 4 months later and I have heard nothing from them! I have been patient, but this is ridiculous. The reason for travel insurance is to receive reimbursement for trip issues. If they are not going to do anything but take my premium payment; I don't need them. At this point I would never, ever use them again.
UPDATE
With help of Insure My Trip I received my trip reimbursement. I can't thank Insure My Trip enough for their prompt response and resolution to this issue!
UPDATE
With help of Insure My Trip I received my trip reimbursement. I can't thank Insure My Trip enough for their prompt response and resolution to this issue!
Yvonne S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Lite
Our trip to Belize was delayed due to weather through our connecting city (Atlanta). The portion of our trip that we were not able to make was reimbursed, along with addition travel expenses that would not have occurred, through our policy with Travel Insured. Review and processing of our claim was FAST! Travel Insured made it painless for us. Thanks!
Carey T. would
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Lite
Our trip to Belize was delayed a day due to mechanical difficulties with the airlines. We were only reimbursed $100 per person for the part of the trip that was nonrefundable. (Our hotel and food expenses were paid for by the airlines for our delay in Atlanta.) I didn't understand that if you are delayed a day or more, the max this plan would pay is $100. (We lost an entire day at an all-inclusive resort and was much more than $100.)
However, the insurance company processed our paperwork quickly and I received a check within 2 weeks of submitting the claim. I called them the insurance company as soon as I realized we were being delayed and they emailed me a checklist as to what documents i would need to submit for the claim.
As with any insurance, it is good to really understand what you are paying for. I will be a little more educated the next time I purchase insurance so I know what is covered and what isn't.
However, the insurance company processed our paperwork quickly and I received a check within 2 weeks of submitting the claim. I called them the insurance company as soon as I realized we were being delayed and they emailed me a checklist as to what documents i would need to submit for the claim.
As with any insurance, it is good to really understand what you are paying for. I will be a little more educated the next time I purchase insurance so I know what is covered and what isn't.
Marcia J. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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C&F Travel Insured has issued the following response to your review:
"Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. Please email your contact information to [email protected] , to further discuss your situation. Thank you."