Travel Insurance Reviews for AIG Travel

Our trip was interrupted by a flight cancellation which threatened our ability to reach the start of our scuba liveaboard dive boat. Fortunately, we secured another flight, at an increased cost, and were able to make our cruise. The insurance would not cover the increase in cost which made us realize that the coverage was not what we expected. We now realize that if we had not gotten a substitute flight at an increased cost, we would have not been reimbursed for our liveaboard cruise which was the most expensive portion of our trip -- this is what we actually wanted covered by the insurance. Very disappointing and we will not purchase travel insurance again except for, and through, our medical provider and for medical coverage only. Paying over $1k for this insurance and not having protection against an airline cancellation is frustrating. Yes, if we understood all the details beforehand we would have known this ahead of time, but that was not the case. I am sure that is true for most purchasers.

We had to cancel the trip due to a medical reason. The claim processing was very easy and seamless. Got the check within 2 weeks. The rep even called to alert us that the check was in the mail. Awesome service!