I'm glad we didn't have to use it, especially with the computer problems that occured right after we left. I appreciate the peace of mind knowing that I have something to fall back on if a problem arises.
James S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, I did not need to use the plan but it provided what I wanted should I have to. The service rep was also helpful in deciding which plan to choose.
Dolores C. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Agent was helpful selecting a medical plan to supplement the insurance purchased from the cruise line.
Fortunately it was not needed. That’s what insurance is for.
James S. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My flight was cancelled and I had expenses related to the delay. I had my electronic boarding pass which stated that the flight was Cancelled, but C&F didn't think that was enough. They wanted a written statement from the airline as to WHY the flight was cancelled. It was the weather, but who cares? Why do they need a statement in writing from the airline when it was clear that I couldn't have forged my own electronic boarding pass? That added ten days to my reimbursement, which I did eventually receive.
Barbara M. would
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
This plan was cancelled, and I was issued a voucher. Using the voucher has been a complicated nightmare. Insuring a new upcoming trip with the voucher has required multiple calls and emails with both C&F and Insuremytrip. The agents are polite but unable to explain why some changes (dates) are handled by the insurer and others (amount of coverage) are handled by the broker. One call or one submission of the form should have covered all issues. This change isn't rocket science. It is no wonder travel insurers are so backed up with claims when they make the simple application of a voucher a bureaucratic paperwork nightmare. And why do they need detailed documentation from new travel suppliers to apply the voucher? This isn't required for an initial purchase after all. Very disappointed in the process, but I do appreciate the kind and supportive agents at inuremytrip who did try to help.
James A. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.