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WorldTrips
Atlas International
I bought this plan, but received my insurance document in a corrupted PDF file. Contacted both Insuremytrip and Tokio Marine HCC and they asked me to log in the website to access the documents. But guess what?! It does not work either. And I´ve written to them and they do not even care to put some effort to send me a new file for the documents.. Imagine if it was an emergency?! And with no documents I'll be lacking of proper documentation to get in the EU. Will I have to buy another insure from a different agent and company?! I'm trying to figure it out..
Denise C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Mike
Thank you for your feedback. We are sorry to hear of the difficulties that you had receiving the policy fulfillment. HCC did have a technical error on the date your policy was purchased. Please be assured that your policy was issued and a confirmation of coverage was sent from InsureMyTrip with all of the important information, including the 24 hour emergency assistance number. If you have any questions or need further assistance, please reach out to us at 800-487-4722Jun 18,2018
WorldTrips
Atlas International
I submitted a claim and I didn't even get a response or reply of any kind. I followed all their protocols, submitted all the documents. It was a simple outpatient claim, for less than 500 dollars, and they couldn't even deal with that. Wouldn't trust my life on them. What if I really needed the insurance for something more serious? Like some accident?
Not recommended at all! Look for reliable insurance somewhere else!
Not recommended at all! Look for reliable insurance somewhere else!
Estefania C. would not
recommend this plan to a friend or relative.
10 of
10 people found this review helpful
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