We had the almost unbelievable misfortune to have two, count them 2, 24-hour travel delays on this trip: one going, and one coming back. If something like that happens to you, be sure to save every piece of paper you get: old and new boarding passes, original itinerary, etc. You will need them to file a claim. The company was great. They paid the claim promptly and with a note that said: "It has been a pleasure to be of service."
Mark H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Note: This review is for an earlier version of the plan.
We had a wonderful Caribbean vacation on the Jazz Cruise. It was only marred by the theft of my purse when I had left it unattended for a short time. My camera and several other personal items were stolen--thank goodness I left my cash and credit cards in the room safe! A Travelex representative gave me instructions on how to report the loss, and the value of everything (except prescription sunglasses) was promptly processed and refunded to me. Thank you Travelex!
Robert Z. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The price of the plan was great and filing the claim was so easy. I called their customer service to get help with which form to use. We got stuck in Chicago on our flight back from India because the flight home was cancelled due to weather, so we wanted our hotel cost covered. I filled out the form and supplied requested documentation. 2-3 weeks later we received a check in the mail. No problems at all. I would definitely use Travelex again!
Soraya J. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Very legitimate. I was convinced by my wife to purchase this plan and it saved my butt while traveling. They were very responsive and easy to get on the phone even at midnight when I had a major trip delay due to United Airlines. Very satisfied with how they handled this. Human interaction and intelligent personnel
Brian T. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.