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Filed claim
C&F Travel Insured International Worldwide Trip Protector Lite
I have traveled frequently during my 85 years and have always purchased enough travel insurance to cover my trip. For many years I never had a problem and the insurance simply bought peace of mind. Twice in the last two years I actually needed the insurance. My claims were processed promptly and fairly covering medical expense on one occasion and trip cancellation on another. I do recommend Trip Protector Lite.
Robert P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I had to cancel the trip due to the death of my companion.
The claim was handled quickly and I was updated on the progress.
I will use C&F again.
Bruce J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I was alone in NZ (7800 miles from home), injured and in the hospital. My daughter started the process with you and you turned it over to on call international. they were fantastic. Provided me a choice of flights, business class, home and arranged for help at all airports (wheelchair). My claim was processed and finalized quickly and to my satisfaction. Will definitely use you again (although I hope I don't need to:) and recommend you to others. I've never had to use travel insurance before (i.e. file a claim) and hope I never need to but I will definitely purchase it from you for all future international trips.
Lori K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
We had a loss of a beach bag with various personal items inside, which was accidentally left at a bus stop in Mexico. They had me file a loss claim, and the representative I spoke with was friendly and helpful sending me the proper forms to complete and helping me understand what I needed to do.
I was able to scan the completed forms and e-mail back. Then I was given confirmation when they received it and a link to keep updated on the status of my claim. It was filed on Jan. 29, and no further action was needed on my part. I received my reimbursement on February 11. This was fast and efficient. I would use this travel insurance again and recommend it with high praise. Thank you C & F Travel Insured for making my loss bearable.
Katherine R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
My son had a tooth abscess which required root cancel treatment. The 'dental' coverage did not cover this. The customer service representatives were extremely slow in handing my claim. I would not recommend.
David L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your son had to seek emergency dental treatment during your trip. We hope that fellow customers find your review and our reply educational.

    The C+F Travel Insured International Worldwide Trip Protector plan has the following coverage for dental, which can be found in the full certificate: "Benefits will include up to USD750 for emergency dental treatment due to Injury to natural teeth." This is a standard in most, if not all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jan 09,2019
C&F Travel Insured International Worldwide Trip Protector
Very pleased with this plan - my son fell ill the day before we were supposed to leave and we had to cancel everything - the plan reimbursed our airline ticket penalties and non-refundable hotel promptly and completely.
William W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
I was happy with my experience with C&F. I had to file a claim and was reimbursed quickly and the process was fairly simple. The only item I didn’t expect was to provide supporting documents considering I purchased the ‘cancel for any reason’ plan. Any reason I list should’ve been sufficient enough, but thankfully I was able to supply the requested information.
Jennifer A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Purchased pre-existing coverage which I choose on all trips. FYI: ALWAYS read the policy in full. I had to cancel due to anxiety & filed a claim. I received a call and found out my claim was denied. Anxiety is considered a mental problem and is not covered unless you are hospitalized. I was not hospitalized, so no coverage for my claim. Almost 9K out of pocket.
Peggy S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on your policy. We are sorry to learn that you had to cancel your trip. The C&F Travel Insured International Worldwide Trip Protector plan does not cover claims related to: a mental or nervous condition, unless hospitalized for that condition while the Policy is in effect for You. This exclusion is a standard exclusion in most, if not all travel insurance plans. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.

    We have also forwarded this to the insurance provider and they have responded with the following:
    "We sincerely apologize for any frustrations you may have experienced. Please reach out to us at 1-800-243-3174 and we would be happy to clarify any questions you may have regarding your claim, and our policy language. Thank you for your patience. "
    Dec 27,2018
C&F Travel Insured International Worldwide Trip Protector Lite
The airline mislaid my suitcase for 50 hrs.
Representative I spoke to at C&F Travel Insurance was extremely polite and very helpful.
I will not hesitate to use them again.
A truly great service.
Cheryl D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Great service, have bought 4 policies since then! Have told fellow travelers to insure through you! Thanks
Sondra G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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