Berkshire Hathaway Travel ProtectionExactCare Value
Very poor service with lack of communication. I got the impression that they just don't care and thus wasted a lot of time. They are carrying the Berkshire Hathaway name and are doing them a disservice.
Maria D. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
On Call was just terrible. Multiple agents on every call. Repeated story to new representative every call. No one took notes and failed to follow Dr.'s orders.
Howard T. would not
recommend this plan to a friend or relative.
Thank you for your feedback. We are sorry to learn that you are dissatisfied with the service you received. We have passed this feedback on to the provider to review.
If you have any questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
Berkshire Hathaway Travel ProtectionExactCare Value
We had a bag either stolen or lost off baggage cart. it was a carry on bag. Was told it was not covered because it wasn't checked in. That was not acceptable to us. will never use this Insurance company again.
Phyllis A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. We are sorry to learn about your experience and we shared your review with Berkshire Hathaway. After receiving your review, Berkshire Hathaway did confirm that you in fact can file a claim for a carry on bag. Bags are not required to be checked in to be covered. If you have any questions or concerns, please feel free to call us at 800-487-4722 and we would be happy to assist you. We look forward to assisting you in the future.
Absolute joy of a company to work with on a claim! They make it easy to make the claim with no hassle or additional tactics and then pay out very quickly. I can't gush enough about how happy I was to work with them and was very surprised how quickly they got it all taken care of for me. We use travel insurance extensively for work and personal travel and have had a handful of claims over the years, but this was by far the quickest and easiest claim process. I definitely would recommend them and will also be using them again.
Tyler B. would
recommend this plan to a friend or relative.
We have been purchasing travel insurance for years but never felt the need for a review. On our last trip there was an accident at home to a family member. We needed to get home in a hurry from Japan. Made it to the bedside within hours of her passing. Filed a claim for "trip interruption" with BHTP. They were very responsive to all calls and emails, and paid the claim in full. Could not have gone any better notwithstanding the sadness of the event.
Danny W. would
recommend this plan to a friend or relative.
Berkshire Hathaway Travel ProtectionExactCare Value
Filed a claim online. A little confusing at 1st but figured it out. They paid promptly without hassle experienced with other carriers. Will use them in future.
Thomas W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Had to cancel our family trip due to illness. Filed the requested documents with BH and there was absolutely no hassle in receiving the requested non-refundable expenditures. Their process was straightforward and their response was timely. I've never purchased trip insurance before and therefore have never filed a claim so I don't know if it's always this simple but these guys performed as advertised. I would highly recommend them.
Robert S. would
recommend this plan to a friend or relative.