Travel Insurance Reviews for Travelex

Update: After waiting for nearly two months I was contacted by email saying they've now processed our claims and the checks are in the mail.They are covering the portions of the trip that we insured and reasonable coverage was provided; however, the customer service was non existent and super slow to respond. ***Submitted a claim for Coronavirus ( Cancel for any reason). No response, never contacted by an adjuster. Can’t reach anyone in claims. I’m sure they’re swamped with claims but it’s been almost a week with zero contact. I wouldn’t purchase this policy or work with TravelEx in the future. Poor customer service.

I filed a claim for a non-refundable hotel reservation that I was unable to use due to the cancellation of my cruise by the cruise line. It was processed quickly and I received the refund within just a couple of weeks.

First off, I definitely recommend travel insurance overall it takes so much stress out of the 'what ifs' that come up while traveling. My only issue with my plan was that as secondary insurance I had to cover the healthcare costs out of pocket and wait to be reimbursed, because of this I couldn't afford to have some of the blood tests done that the doctor recommended. This might have been different if I had gone to an ER instead of the urgent care clinic that I went to. They were prompt with handling my claim and I had no issues with the claim. I would recommend this plan to friends and family I would just make sure that they were traveling with extra funds available in case something like this were to come up because it was very stressful and put a definite strain on my vacation to come up with the money for my office visit, blood tests and lab work out of pocket.