Fortunately, I did not need to use C&F's Trip Protector coverage. So I cannot comment on customer service or the complications (or ease) of filing paperwork and being reimbursed for overseas medical bills.
That said, I had peace of mind knowing I was covered for an emergency through C&F's Trip Protector. I opted for the additional "bed rest" coverage, and I am glad I did. A fellow travel had to isolate in a hotel for a week or so, because of covid. Had it been me, my hotel costs would have been covered. I don't believe he was so fortunate.
In terms of the survey questions, it is annoying to be required to rate insurance I did not use (and so cannot honestly answer about satisfaction or if everything I thought was covered actually would have been). Price seems quite fair.
Pamela K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Good Coverage for a reasonable price. I did not have to file a claim but based on other people reviews, the process seems to be easy and they seem to be very responsible.
Will use again.
mario m. would
recommend this plan to a friend or relative.
C&F Travel Insured InternationalWorldwide Trip Protector Plus
SAVE YOUR MONEY...Due to the Coronavirus, we were told to purchase the extra coverage for Cancel for No Reason. We had to head home early from our trip to Cartagena, Columbia due to different reasons within our group of 8. IE:
-The couple paying for the villa had to leave due to a babysitter issue at home
- I started with a horrible headache, chills, sore throat, ear ache (visited doctor same day I got back and was diagnosed with flu, strep throat and an ear infection)
-airlines that 4 of the people in our group were booked with started cancelling all flts
-we couldn't get a hold of our airline
-owner of the villa we were staying "recommended we leave" as she couldn't guarantee she could keep it staffed
-another member of our group re injured a previous injury/surgery to her hamstring and was immobile.
Thus being said, the insurance is claiming this is all Coronavirus issues and will not honor any of the contract including Trip Interruption.
I ALSO WANT TO POINT OUT THAT WE WE UNABLE TO REACH INSUREOURTRIP BEFORE MAKING THE DECISION TO LEAVE AND FOR 5 DAYS AFTER OUR RETURN
debra b. would not
recommend this plan to a friend or relative.
We are sorry to hear you had trouble getting in touch with us and that your trip was interrupted. Our call volume in March topped out around 200%. We would also like to advise that when on a trip needing assistance, you will want to call the provider's 24 hour assistance line. As brokers we will not be able to assist you in this situation.
Please see the response from C&F Travel Insured regarding your review:
"Thank you for your feedback. Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. We appreciate your patience."
You are the worst insurance company I have had ever. The insurance I bought with you is the most horrible. I had to cancel my trip back in December due to illness, and I still cannot get my money back.
Roman Z. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Please see the response from C&F Travel Insured:
"We thank you for your feedback and apologize for the frustrations you’ve experienced during your experience with our company. Call volumes hare very high at this time, but our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."
Thank you for your review. There are many factors that contribute to the premium of a policy and travelers are covered from the moment they leave their home until the moment they return back to their home. Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you in finding the perfect plan to suit your needs for future travels.
It was basic insurance. You buy it and hope you never need it. That was our case. I signed up for the plan, it was reasonably priced, and thankfully never really thought about it again.
Glenn S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to hear you had trouble getting in touch with us and that your trip was interrupted. Our call volume in March topped out around 200%. We would also like to advise that when on a trip needing assistance, you will want to call the provider's 24 hour assistance line. As brokers we will not be able to assist you in this situation.
Please see the response from C&F Travel Insured regarding your review:
"Thank you for your feedback. Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. We appreciate your patience."