We filed a small claim (under $500) for lost luggage, and you denied it. Your product is a scam and your company is a sham if you won’t pay out a small claim for 4 days worth of clothing. Shame on you.
Thomas P. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hi Thomas: sorry to hear about your delayed luggage from your trip. We had a chance to look into this claim and, after reviewing, we never received the necessary information to review and process the claim. The last email we sent requesting information was on 12/9/2022, for reference. Please reach out to us directly if you'd like to speak further regarding this matter. Thanks.