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Filed claim
The trip included a
cruise
tour
John Hancock Silver
Presenting the claim was complicated, with having to submit multiple layers of "proof" documents to the claims agent, even though the original information submitted was quite complete. Additionally, the process was very time consuming.
Richard B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Plan appeared to provide good coverage at a reasonable cost. Filed a claim for a travel delay outbound to our cruise and while it was fully paid, it took 2 months for the process to be completed. Make sure you document EVERYTHING and submit it all.
Paul W. would recommend this plan to a friend or relative.
6 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Great customer service when we had to file a claim. Recommend JH to all our friends who are traveling...
ROBERT C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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