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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Unfortunately trip was cancelled. Coverage was complete and process was reasonable.
Sharon T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
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    Thank you for the positive review about your claim experience! We strive to exceed customer satisfaction!
    Nov 18,2024
The trip included a
cruise
Generali Global Assistance Standard
I would give zero stars if that was an option. We had insured our cruise and the flights to and from. The flight to the cruise was cancelled, and after over 2 months of back and forth, the insurance company declined our claim
Susan P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I sent in my claim for about $3,000 since we had to end our trip early due to a medical emergency. The claim was handled promptly and I received my full check within a few weeks. Very pleased.
Mark G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I was very pleased that my claim was handled, to my satisfaction, very quickly.
Nick C. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have purchased trip insurance for years, but have never had to submit a claim -- until now. I was worried about the process and getting my money back. However, I was pleasantly surprised at how quickly the claim was settled and that I was reimbursed for everything I submitted. I received my claim check in less than two weeks after submitting the claim! I am very impressed.
Andrew F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The claim was settled fast, within a week. I was very satisfied and the agent was a total professional. Thanks
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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