Travel Insurance Reviews for Berkshire Hathaway Travel Protection

Our experience was incredibly frustrating—entirely unhelpful and slow with our claim. We traveled to Spain and Austria this summer for a Taylor Swift concert in Vienna, which was unfortunately canceled. Hoping to redirect our funds to a different concert, we tried canceling the trip in advance, expecting our travel policy to cover some costs. They told us there was nothing they could do, so we ultimately went on the trip but adjusted our itinerary slightly and ended up losing money. On our way home, our bags were delayed several days.

We submitted the claim including for baggage delay in August but heard nothing until late October, when we finally received an email that said "see attached claim determination"—with no attachment. I replied, asking them to resend the attachment, but got no response. After two more weeks, I called and they finally sent the letter. Why did I even buy this policy?

Submitted a claim, was supposed to take 10-15 business days to review, ended up taking over 25 or so, but it was approved the second time I called to check and and speed it up.

It was for $250, but still.. Submitted everything and it was all taken care of, happy we paid for insurance.

Don't be mislead by the Berkshire name. Like many others, they will find a way to deny your claim.

The policy is the cheapest and provided the coverage needed. But be prepared to wait when claiming against the policy. I claimed from the policy for expenses resulting from a flight delay. The amount was a small reimbursement for meals and it took 2 months to be processed and paid.

Bought this very basic plan due having an elderly mother who had been in hospice care for months. She passed away 2 days before the trip was to begin. We filed the claim, provided the requested materials, and a check was deposited in less than 4 weeks. Very easy to talk to and very sympathetic to my situation. Would not hesitate to buy from this company again.

The plan was reasonably priced and provided the coverage I needed.
I did have to file a claim and it was handled fairly and to my satisfaction.
The only negative that I can say is that the correspondence after filing the claim was totally absent, until the claim was approved.
I was not notified that the claim was received, no status of the claim along the way and no real idea as to when it would get reviewed.
Outside of the communication issue, everything else went great.

I am senior and filed a claim regarding my new luggage (bought over a year ago but didn’t use do to it being large for overhead but purchased for cruises or local travel) being damaged on Norwegian Cruise Line. I was sent a claim firm to fill out with tons of questions. I cannot find the receipt and feel a photo of damaged luggage should suffice.

We had 3 claims after a trip due to damage to a CPAP, luggage and a travel fan. The process to file a claim is easy and they were quick to respond as well as establish an estimated time line for resolution. They were able to process our claim and reimburse the full amount within 6 weeks. I would definitely use them again.

I filed a travel delay claim for one night hotel and one meal with BHTP. We missed our flight due to weather and ATC delays at Heathrow. Claim processed and paid within 15 days of submission. No requests for duplicate documentation. Very impressed. Left Nationwide after 9 years due to their atrocious service. Will continue to work with BHTP.

I filed a claim for a trip that was interrupted due to Covid 19. I am sure they are gonna deny the claim because our situation was complicated and hard to provide some of documents they want (stranded to a place, couldn't get to see a real doctor, etc). However, denied or not, I just want a result to move on. They are ghosting me and it's frustrating.